PRIVACY POLICY
Effective Date: May 6th 2026
True Culture LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://truemarketingsolution.com, submit information through our online forms, funnels, landing pages, calendars, surveys, quizzes, Facebook or Instagram lead forms, or otherwise interact with us.
This Privacy Policy applies to True Culture LLC, located in Jacksonville, Florida.
Contact Information:
Business Name: True Culture LLC
Website: https://truemarketingsolution.com
Email: [email protected]
Phone: 904-240-6617
Location: Jacksonville, Florida
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Information submitted through website forms, funnels, landing pages, calendars, surveys, quizzes, Facebook or Instagram lead forms, and other lead capture tools
Information you provide when contacting us, booking a call, requesting services, purchasing digital products, or opting into communications
Automatic Information We Collect
When you visit our website or interact with our online pages, we may automatically collect certain information, including:
IP address
Device type
Browser type
Operating system
Pages visited
Time spent on pages
Referral sources
Cookies and similar tracking data
How We Collect Information
We collect information through several methods, including:
Website forms
Funnels and landing pages
Online calendars
Surveys and quizzes
Facebook and Instagram lead forms
SMS opt-ins
Email opt-ins
Payment links and invoices
Direct communication with our team
Other online lead capture tools connected to our customer relationship management and marketing systems, including GoHighLevel-style platforms
How We Use Information
We may use collected information to:
Provide services and digital products
Respond to inquiries
Book and manage appointments
Send appointment reminders
Follow up with leads, clients, and customers
Send transactional messages
Send marketing and promotional messages when permitted
Process payments and invoices
Improve our website, funnels, advertising, and customer experience
Analyze marketing performance
Maintain internal records
Comply with legal obligations
Protect our business, users, and systems
SMS Communications
By providing your phone number and opting in to receive SMS communications, you agree that True Culture LLC may send text messages related to appointment reminders, follow-ups, transactional updates, service-related communications, and marketing or promotional messages.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at [email protected] or 904-240-6617.
Mobile Information Non-Sharing Clause
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share mobile information for marketing or promotional purposes.
Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to understand how users interact with our website and marketing pages.
These tools may include:
Meta Pixel
Google Analytics
Other website analytics, advertising, and performance tracking tools
These technologies may help us measure website traffic, track conversions, improve advertising performance, retarget visitors, and improve user experience.
You may be able to manage or disable cookies through your browser settings. Disabling cookies may affect how certain parts of the website function.
How We Share Information
We may share information with trusted service providers that help us operate our business, including:
Website hosting providers
CRM and marketing platform providers
Payment processors
Email and SMS communication providers
Scheduling and calendar tools
Analytics and advertising platforms
Professional advisors when necessary
Legal or regulatory authorities when required by law
We only share information as needed to operate our business, deliver services, process transactions, communicate with users, or comply with legal obligations.
We do not sell personal information.
We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
Payment Information
If you make a payment through an invoice, payment link, or third-party payment processor, payment details may be collected and processed by the payment provider. We do not store full payment card information unless permitted through a secure payment provider.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No system can guarantee complete security. You are responsible for using secure networks and protecting your own account and device information.
Data Retention
We retain personal information for as long as necessary to provide services, communicate with you, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of SMS messages by replying STOP
Request more information about how your data is used
To submit a privacy request, contact us at:
Email Marketing Opt-Out
You may unsubscribe from marketing emails by using the unsubscribe link in an email or by contacting us directly at [email protected].
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive a confirmation message. For help, reply HELP or contact us at [email protected] or 904-240-6617.
Children’s Privacy
Our services are not intended to knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without proper consent, we will take reasonable steps to delete it.
Third-Party Links
Our website, funnels, emails, SMS messages, or digital products may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of our website, services, or communications after updates means you accept the revised Privacy Policy.
Contact Us
For privacy questions, requests, or concerns, contact:
True Culture LLC
Website: https://truemarketingsolution.com
Email: [email protected]
Phone: 904-240-6617
Location: Jacksonville, Florida